Responsible Gaming

Gambling Should Be Entertainment, Not Income

At alassala.co.uk, we are committed to promoting responsible gambling practices. Betting and casino games should only ever be viewed as a form of entertainment, not as a way to make money or solve financial problems. The odds are always in favour of the house, and you should only ever gamble with money you can afford to lose.

Please remember: gambling carries a risk of addiction and financial harm. If you are struggling with your gambling, help is available.

Age Verification

By accessing gambling services through alassala.co.uk and William Hill, you confirm that you are:

• 18 years of age or older (the legal minimum age for gambling in Great Britain), or
• At least the legal age for gambling in your jurisdiction

We take age verification seriously and operate in full compliance with UK Gambling Commission regulations. If you are under 18, you must not gamble or attempt to access gambling services.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• ☐ Chasing losses by gambling more to try to win money back
• ☐ Gambling with money needed for essential expenses (rent, bills, food)
• ☐ Hiding your gambling activity or lying about how much you gamble
• ☐ Unable to cut down or stop gambling despite wanting to
• ☐ Neglecting family, work, education, or hobbies due to gambling
• ☐ Feeling restless or irritable when trying to reduce gambling
• ☐ Using gambling to escape problems, stress, or negative emotions
• ☐ Borrowing money or going into debt to fund gambling
• ☐ Losing relationships or employment due to gambling behaviour
• ☐ Needing to gamble larger amounts to achieve the same excitement

If any of these apply to you, please seek help immediately.

Self-Help Tools & Controls

William Hill and reputable gambling operators offer various tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount of money you can deposit over a specific period (daily, weekly, or monthly)
• Loss Limits: Set a limit on how much you are willing to lose in a given timeframe
• Reality Checks: Receive regular reminders about how long you have been gambling and how much you have spent
• Time Limits: Set time restrictions on your gambling sessions
• Self-Exclusion: Voluntarily exclude yourself from gambling for a fixed period or permanently
• Account Closure: Temporarily or permanently close your gambling account

We encourage you to use these tools to maintain control over your gambling habits.

Support Organisations & Help

If you need help with problem gambling, the following organisations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gamblers and their families
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (24/7, free and confidential)
• GamStop – The national self-exclusion scheme for online gambling in Great Britain
  www.gamstop.co.uk
  Self-exclude from all UK-licensed online gambling operators at once
• National Debtline – Free debt advice (gambling often leads to financial difficulties)
  Telephone: 0808 808 4000

Other Countries

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org or 1-800-GAMBLER
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de

All of these services are confidential and free to access. There is no shame in seeking help.

If You Have a Problem, Seek Help Today

Problem gambling is a serious condition that can have devastating effects on your health, finances, and relationships. Recovery is possible, and help is available.

If you or someone you know is struggling with gambling:

• Contact GamCare immediately on 0808 8020 133
• Visit www.gamcare.org.uk for counselling and support
• Register with GamStop to self-exclude from online gambling
• Speak to your GP or mental health professional

You are not alone. Help is just a phone call away.

Our Commitment to You

alassala.co.uk is committed to responsible gaming and operates in full compliance with UK Gambling Commission regulations. We only promote licensed, regulated gambling operators such as William Hill, which hold valid UK gambling licenses and are bound by strict responsible gambling requirements.

If you have concerns about a gambling operator, you can report them to the UK Gambling Commission.